Again, be cautious when muddling around in the menu system.įirst steps seen above are to press and hold the home button for 10 seconds. You can probably skip the text since I added text to the images, but I’ve typed stuff out too in case an image doesn’t load or something is unclear. Okay, here we go! Click/tap for larger images. We’re assuming your printer is totally dead and refuses to print right now anyway. Obviously you’re doing this at your own risk. If the ink absorber pad actually IS saturated and you reset the message without dealing with the physical problem first, you could end up with a variety of consequences (spilled ink mess, print head takes a bath in all the colors at once, etc).If the furthest back that the “Stop” button gets you to is back to the maintenance menu menu itself, “99” is the exit code from there that should exit and restart the printer. If you end up somewhere you shouldn’t or hit the wrong key, there is usually a “Stop” button when you’re in the maintenance menu that will get you out. Be very cautious and deliberate when in the menu. It’s possible to accidentally mis-set an item and muck up your printer. The maintenance menu lets you access a LOT of things you probably don’t want to be messing with.The only thing I can verify is that it reset the counter to 0 on the display. Note that since I hadn’t actually hit the purge count limit, I can’t verify that this “for sure” solves the error message. resetting the purge counter on the MFC-J995DW!
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